General Questions
To start watching, you’ll need an IPTV subscription, a supported device and a good-speed internet connection. IPTV can be available for example on these compatible devices:
- TV boxes: Android boxes, MAG boxes…
- Smart TV: LG TV or Samsung Tv or TCL TV…
- Android smartphones or tablets
- iPhones and iPads
- Apple TV (4th generation or later)
- Chromecast
- Echo Show
- Fire Tablets
- Fire TV and Fire TV
- Stick
- Mac or PC browser
- Nintendo Switch
- Roku and Roku Stick
- Xbox One & Xbox 360
- …
-> Contact us for more details
An IPTV subscription allows you to watch on one screen only. If you wish to enjoy an other IPTV subscription simultaneously, you will get a discount for the second subscription. 😉
This is normally very rare with our servers.
If a chain is down, we’ll do our best to get it back up and running.
Please check the instructions below before reporting an issue:
1) Check your internet connection status !
(Please try to use LAN-Ethernet cables to access devices if you can; not WiFi.)
2) Check if the problem is on ALL channels?
If so, turn off your device and wait 30 seconds before turning it back on.
(FYI, we strive to provide you with a high level of service at very low rates. So please keep this in mind…)
+ Our support team will always be there to help you find a solution. 😉
Since you report us a support question we try to make our best to find out what is going on, depending on the case it could take more or less time.
You can contact us by email or chat directly in the website.
(Usually takes no more than 2 hours)
We aim to email you within 30min – 2 hours max after your purchase to arrange setup of your order.
Kindly note that during busy periods at evenings and weekends, orders may take up to 4 hours to process.
We accept everything (VISA/MasterCard and Cryptos…). Payments are done in an ultra-secure way via our service providers.
+ You can pay in the currency of your choice.
Contact us is for more details if necessary.
Yes you can.
Please note that we are among the only ones to offer a 20% referral offer that will be applied to your next pack of your choice.
Contact us for more details.
We offer a 24hours money back guarantee for ANY reason.
Easy! You don’t need to be a tech savvy person to install our services. We provide step by step installation guide by email to help you install it quickly.
It takes 5/10 minutes to setup; then just login and start watching. 😉
If you face any difficulties just reach out to our live support. team and they will be happy to help you!
Of course. Kindly get in touch with one of our support agent and we will be more than happy to help you through the process.